Questions & answers
Everything you want to know.
Privacy, languages, recordings, export — answered honestly.
- Is this just another voice recorder?
- No — a recorder saves your voice and forgets it. Storykept listens. It follows the story as you tell it, asks the next question a good interviewer would, and recognises what kind of story it is so it knows what is still missing. Tell it out of order, jump back in time, correct a name, add a detail next week — it still produces one clear, consistent story that reads like a professional ghostwriter wrote it. And it is not just you: invite the family, let everyone add their side, and the perspectives weave into one living narrative.
- Does my parent need to be tech-savvy, or have an account?
- No account needed to record. The storyteller — your mum, dad, grandparent — simply taps a link you send them and starts talking. That is it. No app to download, no sign-up, no passwords. The family organiser keeps the account; relatives can contribute through a record link or join a browser story call.
- My parents do not like phones — what if they will not use a link at all?
- Then record the conversation yourself. Visit them, make a coffee, think of a few things you have always wanted to ask, and just hit record. You talk, you laugh, you remember together — and instead of that afternoon vanishing into yet another voice memo you never open again, Storykept transcribes it, shapes it into a faithful story, tags the people and places, and keeps the original voice beside it.
- What languages does it support?
- English and Bulgarian are native-reviewed. 32 more recording languages are available in beta, for 34 end-to-end options in total. Storykept listens, asks its follow-up questions, and writes each story in the language it is actually told in.
- What happens to the recordings — who can see them?
- Your family's stories are private by default, and only people you invite can open the archive. Named service providers process content only to transcribe, write, narrate, store, or deliver what you ask for; the Privacy Policy lists them and any non-EU processing. Storykept does not sell your stories or use them to train models.
- Is my data safe, and where is it stored?
- Your database, primary file storage, and live-call media are kept in EU regions. Some AI processing can happen in the United States with the safeguards and consent described in our Privacy Policy. You can export or delete your data, and Storykept does not sell it.
- Can I export everything?
- Yes — your family's data export is always available. Original voice recordings, transcripts, story text, photos, and family tree data can be exported in open formats. Core also includes the formatted, print-ready PDF book export; saved book PDFs are included in the full export after you download them once.
- Can the whole family add stories?
- Yes. Multiple people can contribute to the same family archive — different voices, different perspectives, all woven together. There is no per-person fee. Everyone shares one yearly Story Hours pool of 24 hours, and anyone can add a story through a share link without making an account.
- Can Storykept build a family tree?
- Yes. Storykept keeps track of people and relationships as stories accumulate, so your archive is not just a pile of recordings. You can review and edit the family tree, use it to understand who a story is about, and export it as readable files plus structured JSON and GEDCOM.
- Can it keep track of places and locations?
- Yes. Storykept recognises places in stories, lets you attach a precise location when needed, and keeps place tags together across the family archive. That makes it easier to find every story connected to Sofia, the old house, a hospital, a village, or anywhere else your family history lives.
- Can I record a live conversation?
- Yes. You can record alone, send an async record link, or start a browser story call so someone can join from their phone or laptop. There is no phone number or landline setup — it is a private link, and Storykept keeps the recording as source material for the finished story.
- What does it cost?
- Storykept Core is €59/year — one family plan for Story Hours, family sharing, voice calls, and PDF book export. 1-month free trial to start.
- What counts against Story Hours?
- New recordings count by their actual length. Fresh AI work — for example creating a new narrated version, restyling a story, or rendering book pages — may use a small amount of the same Story Hours pool. Reading, manual text edits, sharing, data exports, original playback, and returning to saved or cached versions do not.
- When can I use it?
- Start your free month now. You get 30 days and about 1 Story Hour, with no card or waitlist.
Ready to preserve your family's stories?
Your first 30 days include about 1 Story Hour. No card needed.